Returns · & · refunds
Refund
Policy
Last Updated: June 14, 2026
At Carried Canvas, customer satisfaction is important to us.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
We do not accept returns for:
- Gift cards
- Personalized or custom products
- Clearance or final sale items
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be issued to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Contact
Email: sales@carriedcanvas.com